Frequently Asked Questions


Questions What file system can Easy Data Recovery support?
Easy Data Recovery supports NTFS and FAT32 volumes.
Questions What operating system can Easy Data Recovery format support?
Easy Data Recovery supports Windows system including: Windows 11, 10, 8, Windows 7, XP, Vista.
Questions Can Easy Data Recovery recover files from a USB disc?
Yes, Easy Data Recovery does support a USB disc as long as it was formatted as a FAT32 or NTFS file system.
Questions Can Easy Data Recovery recover photos from my digital camera?
If you need only recover photos from your camera, you should be choose a professional Photo Recovery software, AppleXsoft Photo Recovery is a better choice for digital pictures.
Questions What's the difference between quick scan and full scan mode?
A quick scan will scan the file system in a short time to detect possible lost files, but it may not find files in the most posibility. A full scan will scan the disc sectors and clustors to find possible lost files and data blocks. If you can not find deleted files in quick scan mode, you may try a full scan, this procedure is very slow and will cost more time.
Questions Will all the recovered files are the same as the original?
I am not sure. Sometimes, after the files are deleted, if the OS wrote some data to the disc, the original data blocks may be destroyed or overwritten and the files may be changed.
Questions Will all the recovered files are usable?
I am not sure. The explain is the same as the above question.
Questions What should I pay attention to before execute this program?
To protect the original data on a disc drive from being destroyed or overwritten, please do not save this program on the same drive, and also please do not recover files to the drive. If the drive has a Windows system installed, please do not run the Windows system because system may write temporary files to the drive, and system will use virtual memory feature that will also write data to the drive. You may attach the disc to another PC as a slavery disc and use that PC's windows system to run the program and scan this disc drive.
Questions I can find some deleted files, but can not find deleted folders (or sub folders). How to do?
You may try a full scan. Then go to folder "!!! Advanced - Extra !!!" and its sub folders to see if there are files you need. Sometimes, the folder name may be changed.
Questions Does Easy Data Recovery support MAC OS X?
It is not supported MAC OS X.
Questions I can not find some files deleted. How to do?
You may try a full scan to see if there are more files found. You may also go to folder "!!! Advanced - Extra !!!" and its sub folders to see if there are files you need. Sometimes, the folder name may be changed.
Questions How to start using Easy Data Recovery step by step?
It is a program designed for recovering deleted files from NTFS or FAT32 volumes. It even can recover files from formatted or reformatted disk. It can scan disk and find lost files and data blocks, these lost files may be deleted by mistakes, viruses, trojans, spywares, or other applications running on your PC.
Questions How to Recover deleted files and folders?
Have you just accidentally or intentionally deleted some files from your computer running on a Windows operating system, and realize that now you need them back. Don't panic, chances are very high that you can easily recover these deleted files.
Questions Advice on data loss
If you had a data loss do not panic! We are here to help you.
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